THE BALAYAGE 
               Studio

Hate and Discrimination

At The Balayage Studio we are committed to providing a welcoming and inclusive environment for all clients and staff. We believe in celebrating diversity and fostering a space where everyone feels respected and valued.

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We have a strict Zero-tolerance policy for any form of hatred or discrimination within our salon premises. This includes, but is not limited to: Racism, Homophobia, Bigotry, Transphobia, and Gender Discrimination. 

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Our Commitment: We are dedicated to treating every individual with dignity and respect, regardless of their race, ethnicity, nationality, gender identity, sexual orientation, religion, age, or ability. We strive to create a safe and supportive environment where everyone can express themselves freely and authentically.

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Any behavior or language that is discriminatory, hateful, or disrespectful will not be tolerated and you will be immediately asked to leave.

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Reporting and Accountability: We encourage clients and staff to report any incidents of discrimination or hatred to management immediately. All reports will be taken seriously and handled with confidentiality and care. We are committed to taking appropriate action to address and resolve any issues, ensuring accountability and maintaining the Studios integrity.

Staff and guest safety.

En The Balayage Studio, la seguridad y el bienestar de nuestro personal y clientes son nuestra máxima prioridad. Nos comprometemos a mantener un ambiente tranquilo y respetuoso donde todos puedan disfrutar de su experiencia sin miedo ni incomodidad.

Tolerancia Cero al Comportamiento Agresivo: Para garantizar un ambiente seguro y armonioso, tenemos una política estricta con respecto al comportamiento agresivo, hostil o beligerante. Esto incluye, entre otros: agresión verbal o física, intimidación o amenazas, o conducta hostil o disruptiva.

Nuestro compromiso: Nos dedicamos a brindar un entorno seguro para nuestros clientes y personal, donde se respetan el respeto mutuo y la cortesía. Cualquier huésped que muestre un comportamiento agresivo u hostil será inmediatamente retirado del establecimiento, independientemente del estado de su servicio. Nos reservamos el derecho de rechazar el servicio a cualquier persona que comprometa la seguridad o la comodidad de los demás.

Informes y Resolución: Se anima al personal y a los clientes a informar a la gerencia sobre cualquier incidente de agresión u hostilidad lo antes posible. Todos los informes se gestionarán con discreción y urgencia. Nos comprometemos a tomar medidas rápidas y adecuadas para abordar cualquier problema, garantizando así la seguridad y el bienestar de nuestra comunidad de salones.

Privacy and Recording Policy

At The Balayage Studio, we are committed to providing a comfortable and private environment for our guests and staff. We respect the privacy of everyone in our salon and have established the following policy regarding videotaping, recording, live streaming, and taking photos:

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Privacy & Consent: We value the privacy of our guests and staff, and filming or recording without consent is strictly PROHIBITED. Guests are permitted to take photos or videos of themselves; however, these must not include their stylist, other stylists, or other guests without obtaining verbal consent from those individuals.

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Policy Enforcement: 

• First Offense: ​If a guest is found recording or taking photos that include others without consent, they will be asked to cease immediately.

• Second Offense: If the behavior continues, the guest will be asked to leave the premises and will not be permitted to return, after securing payment for services rendered.

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Legal Action: If any unauthorized recordings or images are posted online or shared on any public forum that include our staff or guests without consent, The Balayage Studio reserves the right to pursue legal action to protect the privacy and rights of those involved.